Download Client: Successfully Allowing Customers to Implement Custom Rules

Customer Background

This Customer is a U.S.-based technology company best known for developing the peer-to-peer (P2P) file-sharing protocol widely used for efficient content distribution. The company also offers blockchain-based solutions for decentralized storage and content delivery, serving a global user base.

Challenge

1）Limited Brand Recognition: EdgeOne is not a widely known CDN platform in the local market and lacks extensive public case studies or high-profile customer endorsements. As a result, the customer initially approached the adoption of EdgeOne with caution and a conservative mindset;

2）Platform Paradigm Shift: EdgeOne’s Site-based model differs significantly from the architecture and operational model of other CDN platforms the customer has used over the past 20 years. This introduced a steep learning curve and higher onboarding effort for the customer’s technical team.

Winning Factor

EdgeOne ultimately secured the deal by positioning itself as a cost-effective, self-service platform with a flexible and powerful Rule Engine. This allowed the customer to reduce reliance on vendor-side professional services while maintaining fine-grained control over configurations. The ability to support cross-border acceleration and meet compliance requirements, combined with hands-on enablement for the customer’s technical team, was a decisive factor that differentiated EdgeOne from other providers.