We understand the challenges of the startup journey:every line of code holds the potential to change the world, but server costs and operational pressures can push your dream further away. That’s why we’re committed to supporting you with essential resources, easy onboarding, and a stable infrastructure, so you can stay focused on building core value without being held back by technical or financial burdens.
Our Free Plan is a long-term support initiative designed for early-stage developers, nonprofit projects, and technical prototyping. It’s our way of helping you go from 0 to 1 — making technology more accessible and standing alongside you as your ideas take flight.
Once activated, the subscription remains valid unless manually destroyed.
Excess Charge
Basic usage is unmetered, with no excess charges.
Service Commitment
Basic security and acceleration services are provided, but SLA is not guaranteed.
Note:
1. The Free Plan is intended for individual developers, technical teams refining MVPs, nonprofit and educational projects, and early-stage websites in technical validation - especially those willing to follow fair use policies and contribute constructive feedback.
2. This Free Plan focuses on accelerating and caching standard website content (e.g., HTML, JS, CSS), but does not support video delivery or large-file distribution (including but not limited to high-volume images, audio/video files, game installers, etc.). For these use cases, please subscribe to a paid plan.
3. If such content is distributed - or reasonably suspected to be - without an applicable paid subscription,EdgeOne reserves the right to:
Suspend or restrict your access to EdgeOne;
Restrict end users from obtaining your specific resources through EdgeOne;
4. If the system detects high-frequency abnormal calls, continuous resource occupation in non-genuine business scenarios, or other suspected violations (e.g., commercial abuse, or malicious use), automated protection mechanisms may be triggered, resulting in traffic throttling or feature restrictions.
5. Free Plan accounts are also subject to isolation if overdue, resulting in site suspension and service termination.
Plan Functions
The Free Plan provides essential acceleration capabilities through basic resources, as well as platform-level DDoS protection and basic WAF protection capabilities. For a detailed feature comparison, please refer to Comparison of EdgeOne Plans to view.
Auto-Downgrade
If your prepaid plan (Personal / Basic / Standard) is not renewed upon expiration, the system will automatically downgrade your plan to the Free Plan to maintain basic service continuity.
As the Free Plan differs significantly from paid plans in terms of functionality, the downgrade will follow the constraints outlined below:
Note:
The Free Plan is currently in limited beta.Automatic downgrade is applicable only to users eligible for the Free Plan. If your paid plan expires without renewal, the system will automatically downgrade your service to the Free Plan, ensuring uninterrupted business continuity to the greatest extent possible.
Constraint Type
Constraint Content
Functionality Constraints
1. Value-added features such as Smart Acceleration, QUIC, and image/video processing will be automatically disabled.
2. Other unsupported functions will remain effective but cannot be modified; deletion is allowed.
3. SLA guarantee level will be adjusted from 99.9% to no guaranteed SLA.
Quota Adjustment
The rules exceeding quotas will remain effective but cannot be added or modified; items must be deleted to stay within plan limits before making modifications.
Data Retention
1. Historical offline logs will remain accessible, but new offline logs will no longer be generated or available for download.
2. The data query range will be limited to 14 days.
All affected features and quotas subject to the above constraints during the downgrade are detailed in the table below.
Function Category
Product Feature
Post-Downgrade Handling Procedures
Features Limitations After Downgrade
Recovery Methods Post-Downgrade
Functional Category
Smart Acceleration
Automatically closed
Once automatically closed, it cannot be reopened.
After upgrading the plan, it can be manually reopened.
QUIC
QUIC
Image Processing
Image Processing
Video Processing
Video Processing
Speed limit for single connection download
Single-Link Download Speed Limit
Custom Cache Key
Pre-downgrade configurations remain unchanged and continue to take effect.
Only query string handling (retain/ignore all) and case sensitivity can be configured.
Configuration modifications are allowed under either of the following conditions:
1. Upgrading the plan restores the rights and enables unrestricted changes.
2. Manual deactivation or deletion of configurations allows subsequent modifications.
Usage Cap Policy
No additions or edits are allowed; only closure or deletion is permitted.
No new additions, no edits allowed, only closure or deletion is permitted.
Real-Time Logs
Real-Time Logs
Custom statistics metrics
Custom Statistics Indicators
Web Protection - Exception Rules
Web Protection - Exception Rules
Web Protection - Precise access control
Web Protection - Custom Precise Matching Rules
Web Protection - Rate Limiting Rules
Web Protection - Rate Limiting Rules
Web Protection - Web security monitoring rules
Web Protection - Web Security Protection Alert Notification
Web Protection - IP Group
Web Protection - IP Grouping
Web Protection - Intelligent Client Filtering
Enabling is not allowed; only closure is permitted.
Not allowed to enable, only permitted to close.
Web Protection - Managed Rules - Automatic Update
Web Protection - Managed Rules - Automatic Update
Web Protection - Deep Analysis
Web Protection - Deep Analysis
Web Protection - Core Managed Rules
Modifications apply exclusively to the free vulnerability protection rules; other rules remain fixed.
Only allows modifications to the free vulnerability protection rule set; other rules cannot be modified.
Web Protection - Custom Block Page
Only restoration to default configurations is permitted: default pages/status codes (566/567).
Only allows restoration to default configurations:Default page/status codes (566/567)
Quota Category
Number of Origin Groups
Quota rules that exceeded limits before the downgrade remain intact and stay effective.
No additions or edits allowed; only closure or deletion is permitted.
Configuration modifications are allowed under either of the following conditions:
1. Upgrading the plan restores the rights and enables unrestricted changes.
2. Manual deactivation or deletion of configurations allows subsequent modifications.
Number of Load Balancing Tasks
Number of Load Balancing Tasks
Total Number of Rules Engines
Total Number of Rules Engines
Number of Embedded IF Rules in the Rules Engine
Number of Embedded IF Rules in the Rules Engine
Number of Embedded ELSE IF Rules in the Rules Engine
Number of Embedded ELSE IF Rules in the Rules Engine
Number of Subdomains
Number of Subdomains
Number of Real-Time Log Tasks
Number of Real-Time Log Tasks
Number of Rate Limiting Rules in Web Protection
Number of Rate Limiting Rules in Web Protection
Number of Precise access control Rules in Web Protection
Number of Precise Matching Rules in Web Protection
Free Plan Downgrade Example - Feature Limitations
If a user purchases a Standard Plan on May 12th and activates the following features based on actual scenarios during business access:
Product Feature
Configuration Details
Smart Acceleration
Enabled
Custom Cache Key
Cache specified parameters
Web Protection - Precise Access Control Rules
Matches based on specified UA, triggering a JavaScript challenge upon hit
Web Protection - Deep Analysis
Enabled
Web Protection - Core Managed Rules
Core managed rules, enabled observation mode
Upon non-renewal of your Standard Plan at expiration on June 12, the downgrade protocol will be triggered. During this process, restrictions will apply to features unsupported in the Free Plan, primarily as follows:
Product Feature
Processing Limitations
Smart Acceleration
Disabled automatically (value-added feature not supported).
Custom Cache Key
The Free Plan does not support custom Cache Keys; the configuration will still be effective after downgrade, only allowing changes to the query string (retain/ignore all parameters) and ignore case sensitivity.
Web Protection - Precise Access Control Rules
The Free Plan does not support Precise Access Control Rules; the configuration will still be effective after downgrade, but no modifications are allowed, only deletion of the rules.
Web Protection - Deep Analysis
The Free Plan does not support deep analysis; the configuration will still be effective after downgrade, but no modifications are allowed, only closure of the feature.
Web Protection - Core Managed Rules
The Free Plan does not support core managed rules; the configuration will still be effective after downgrade, but no modifications are allowed, only modifications to the free vulnerability protection rule set.
Free Plan Downgrade Scenario - Quota Limits
If a user purchases a Standard Plan on May 12th and activates the following features based on actual scenarios during business access:
Product Feature
Configuration Details
Subdomains
Accessed 300 subdomains
Rules Engine
Configured 50 rules engines
Real-Time Logs
Configured 2 real-time log push tasks
Web Protection - Rate Limiting Rules
Configured 5 rate limiting rules
Web Protection - Precise Access Control Rules
Configured 2 custom rules
Upon non-renewal of your Standard Plan at expiration on June 12, the downgrade protocol will be triggered. During this process, restrictions will apply to features unsupported in the Free Plan, primarily as follows:
Product Feature
Processing Limitations
Subdomains
The Free Plan only supports 200 subdomains; if the number of subdomains exceeds 200, configuration changes will not be allowed, and you will need to delete the excess 100 subdomains before any configuration changes can be made.
Rules Engine
The Free Plan only supports 20 rules engines; if the number of rules engines exceeds 20, configuration changes will not be allowed, and you will need to delete the excess 30 rules engines before any configuration changes can be made.
Real-Time Logs
The Free Plan only supports 1 real-time log task; if the number of real-time log tasks exceeds 1, configuration changes will not be allowed, and you will need to delete one of the excess real-time log tasks before any configuration changes can be made.
Web Protection - Rate Limiting Rules
The Free Plan only supports 1 rate limiting rule; if the number of rate limiting rules exceeds 1, configuration changes will not be allowed, and you will need to delete the excess 4 rate limiting rules before any configuration changes can be made.
Web Protection - Custom Precise Matching Rules
The Free Plan only supports 0 Custom Precise Matching Rules; if the number of Custom Precise Matching Rules exceeds 0, configuration changes will not be allowed, and you will need to delete the excess 2 Custom Precise Matching Rules before any configuration changes can be made.
Upgrade Instructions
If you require enhanced acceleration or security capabilities beyond what the Free Plan offers, we provide a smooth upgrade. By upgrading to the official plans, you can fully unlock higher-level product technical features. You can upgrade the Free Plan anytime via the console to a Personal, Basic, or Standard Plan.Upon successful upgrade, you will receive formal EdgeOne security acceleration services. For example, if you need to upgrade to the Standard Plan during your current free usage, you may refer to the following steps:
2. On the Plan Management page, select the Free Plan and click Upgrade Plan.
3. On the Upgrade Plan page, select the Standard Plan, check Agree to the Service Agreement, and click Confirm.
4. You will be redirected to the order payment confirmation page; if you have any vouchers, you may select them for use, and then click Submit Order.
5. After submitting the order, choose the corresponding payment method to complete the payment.
Note:
1. If your Free Plan was downgraded from a higher-tier plan, you can only upgrade back to the original tier by default. To upgrade to a different tier, please remove or disable features that exceed the target plan's limits.
2. You can use the console to upgrade only to the Personal, Basic, or Standard plans. For upgrades to Enterprise Plan, please contact us.
Beta Access
The Free Plan is currently in limited beta; specific terms are as follows：
Activity Rules
Participants
All international site users who have registered on Tencent Cloud and completed enterprise or individual authentication (excluding co-authors and sub-accounts) are eligible to participate.
Redemption Instructions
Each account can use only one redemption code to redeem one free plan, and codes cannot be stacked.
Codes expire 7 days after issuance and cannot be redeemed after expiration.
Note:
1. Redemption codes are strictly prohibited from private trading or resale. If violated, we reserve the right to revoke the code's validity and pursue legal liability.
2. Users are responsible for any loss of benefits due to mistakes like redemption code leaks or missing the redemption deadline.
3. Tencent EdgeOne reserves the right to update the activity rules and product details. The final terms will be those published on the activity page.
Methods for Obtaining Redemption Codes
There are three methods to obtain a redemption code; learn more on the redemption activity page.
Redemption Process
On the redemption activity page, click Redeem Free Plan and enter the redemption code to get a free plan.
Note:
For users in Mainland China needing acceleration services within the region, please visit Tencent Cloud China site.
FAQs
Can the redemption code be used on both the Tencent Cloud China site and the international site?
Yes, the redemption code can be used on both the China site and the international site, but each code can be used only once.
